THE RECOVERY COMPLEX
A concentrated blend of five nutrient-rich botanical oils and our MerCellβ’ Repair Complex delivers deep nourishment to depleted strands. It restores softness, strengthens resilience, and revives healthy-looking shine with every application.
Marine Vegan PDRN
Centella Complex
Triple Aloe Complex
Marine Vegan PDRN, Centella, and Triple Aloe help reinforce weakened strands and support elasticity.
Sea Buckthorn Fruit Oil
Argan Oil
Borage Seed Oil
Green Tea Seed Oil
Moringa Seed Oil
Five omega-rich plant oils smooth, soften, and enhance natural shine.
DIMETHICONE, ISODODECANE, DIMETHICONOL, C12-15 ALKYL BENZOATE, FRAGRANCE, HIPPOPHAERHAMNOIDES FRUIT OIL, HEXYLCINNAMAL, HYDROXYCITRONELLAL, GERANIOL, CITRONELLOL, LIMONENE, ARGANIA SPINOSA KERNELOIL, BORAGO OFFICINALIS SEED OIL, CAMELLIA SINENSIS SEED OIL, MORINGA OLEIFERA SEEDOIL, TOCOPHEROL, WATER,1,2-HEXANEDIOL, BUTYLENE GLYCOL, ALOE BARBADENSIS FLOWER EXTRACT, ALOEBARBADENSIS LEAF EXTRACT,ALOE BARBADENSIS LEAF JUICE, CENTELLA ASIATICA EXTRACT, MELALEUCAALTERNIFOLIA (TEA TREE) LEAF EXTRACT, SODIUM DNA, ASIATIC ACID, ASIATICOSIDE, MADECASSICACID, MADECASSOSIDE
Scent Profile
Top: Grapefruit, Green Apple, Apricot
Heart: Freesia, Rose, Muguet
Base: Musk
FAQs
Shipping
Where do you ship?
We are proud to offer worldwide shipping. We currently ship to the following regions:
- Oceania: New Zealand & Australia
- North America: USA & Canada
- Asia, Europe, and the UK
Canβt find your country at checkout? Please reach out to us via contact form. Our team will be happy to assist with a custom shipping quote for you.
How long will it take to receive my order?
Delivery times depend on your location. Once your order is processed (usually within 1 business day), you can expect the following timeframes.
Please note that deliveries to rural or remote areas will take an additional 2β4 business days.
- New Zealand: 2β3 business days
- Australia: 3β10 business days
- United States, Canada & Asia: 4β10 business days
- UK & Europe: 5β10 business days
What are your shipping fees?
We offer flat-rate shipping worldwideβincluding all rural and remote addresses at no extra cost.
- New Zealand: NZ$5.00
- Australia: AU$9.90
- United States, Asia & Canada: US$15.00
- UK & Europe: US$25.00
Do you offer free shipping?
Yes! We love sharing our products with the world. We offer Free Shipping on all orders over the following amounts:
- New Zealand: Over NZ$100.00
- Australia: Over AU$120.00
- USA, Asia, Canada: Over US$120.00
- UK & Europe: Over $150
Products & Use
Who are Mermaidβs Secret products designed for?
Our products are designed for those who spend time in the ocean or a pool and want daily recovery for skin and hair after environmental exposure.
Can I use the products every day?
Yes. All products are formulated for daily use as part of a balanced recovery routine.
Do I need to use all three products together?
No. Each product can be used on its own or alongside the skincare and haircare you already use. Together, they simply offer a more complete recovery ritual.
Ingredients & Formulation
Where are your products made?
Our formulas are developed in Korea and manufactured in certified facilities to meet the highest standards of quality and safety.
What is the MerCellβ’ Repair Complex?
MerCellβ’ Repair Complex is Mermaidβs Secretβs signature recovery blend designed for skin and hair exposed to salt, sun, and wind. It combines Marine Plant PDRN, Centella (Cica), and Triple Aloe Complex to help calm heat-stressed skin, support the barrier, and restore softness and hydration after ocean exposure.
Is Mermaidβs Secret suitable for sensitive skin?
Yes. Mermaid's Secret is designed with sensitive, ocean-exposed skin in mind. Our formulas are built around calming ingredients β including Centella (Cica) and Triple Aloe Complex β to soothe and restore skin after salt, sun, and wind exposure.
All products have been independently tested and clinically evaluated for skin irritation, and confirmed non-irritating β even for sensitive skin.
- Primary Dermal Irritation Test β Non-irritating
- Primary Dermal Irritation Test on Sensitive Skin β Non-irritating
Sustainability & Packaging
What kind of packaging do you use?
Our packaging uses 50β100% post-consumer recycled plastic, FSC-certified paper, soy-based inks, and water-separable labels to support cleaner recycling streams
Are you affiliated with any environmental initiatives
Yes. Mermaidβs Secret is a proud member of 1% for the Planet, contributing to environmental causes through our sales.
Orders & Support
How do I apply a promo code to my order?
Enter your promo code in the βDiscountβ box at checkout. Only one promo code can be applied per order. Promo codes cannot be added after an order is placed and have no cash value.
How do I check my order status?
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.
Who can I contact if I need help with my order?
For any questions regarding your order, please contact us via our Contact Us Form or directly at hello@mermaidssecret.com. We will response within 1 business day.
How do I check my order status?
Once your order ships, youβll receive a confirmation email with tracking details.
If you have an account, you can also view your order status by logging in.
I didnβt receive my order confirmation email β what should I do?
Please check your spam or promotions folder first.
If you still canβt find it, contact us at hello@mermaidssecret.com and weβll help you right away.



